Our Mission at Millennium

MILLENNIUM is looking for an Automotive Repair Service Advisor!

Do you love people? Are you a motivated person? Do you have great communication skills? If you answered yes, please read on:

Attributes we are looking for:

• A real people person
• Likes to sell
• Be able to adapt and respond to all different types of personalities
• Able to establish rapport quickly with new people
• Excellent communication and presentation skills (verbal and written)
• Proven customer support experience
• Active listener
• Good with technology
• Strong computer skills
• Negotiating skills
• Ability to multitask, prioritize, and manage time effectively

Daily responsibilities will include:

• Greet customer
• Manage large amounts customer interactions in person and by phone
• Use our shop management software to create estimates and repair orders
• Sell services to customers in-person and over the phone with honesty and integrity
• Identify and assess customers’ needs to achieve satisfaction
• Schedule and coordinate daily and weekly appointments
• Build sustainable relationships and trust with customer
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and sales quota
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Keep front of shop clean and always organized

• 2+ years of customer experience required
• High school diploma or equivalent
• Teammate attitude
• Driver License

Job Type: Full-time

Salary: $31,200.00 – $75,000.00 per year

• Paid time off

• Monday to Friday
• No weekends
• 8 hour shift

• High school or equivalent (Preferred)

• Customer Service: 2 years (Preferred)

• Driver’s License (Preferred)

• No

• In person

MILLENNIUM is looking for an Automotive Repair Service Advisor!

Do you love people? Are you a motivated person? Do you have great communication skills? If you answered yes, please read on:

Attributes we are looking for:

• A real people person
• Likes to sell
• Be able to adapt and respond to all different types of personalities
• Able to establish rapport quickly with new people
• Excellent communication and presentation skills (verbal and written)
• Proven customer support experience
• Active listener
• Good with technology
• Strong computer skills
• Negotiating skills
• Ability to multitask, prioritize, and manage time effectively

Daily responsibilities will include:

• Greet customer
• Manage large amounts customer interactions in person and by phone
• Use our shop management software to create estimates and repair orders
• Sell services to customers in-person and over the phone with honesty and integrity
• Identify and assess customers’ needs to achieve satisfaction
• Schedule and coordinate daily and weekly appointments
• Build sustainable relationships and trust with customer
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and sales quota
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Keep front of shop clean and always organized

• 2+ years of customer experience required
• High school diploma or equivalent
• Teammate attitude
• Driver License

Job Type: Full-time

Salary: $31,200.00 – $75,000.00 per year

• Paid time off

• Monday to Friday
• No weekends
• 8 hour shift

• High school or equivalent (Preferred)

• Customer Service: 2 years (Preferred)

• Driver’s License (Preferred)

• No

• In person

MILLENNIUM is looking for an Automotive Repair Technician!

Job Type: Full-time

Salary: $41,600.00 – $105,000.00 per year

Additional Benefits:

• • Continuing education credits

• • Employee discount

• • On-the-job training

• • Paid training

Job Description:

As an Automotive Technician, you will play a crucial role in our team by ensuring the efficient and effective repair of vehicles. Your responsibilities will include:Salary: $41,600.00 – $105,000.00 per year

• • Arriving promptly at 7:40 am in uniform, ready to engage in work.

• • Tracking work hours and completing daily vehicle repairs with diligence.

• • Demonstrating effectiveness and efficiency in all repair and operational tasks.

• • Validating customer complaints through test drives and comprehensive vehicle inspections.

• • Clearly explaining the reasons behind customer issues and the necessary repairs.

• • Maintaining high-quality repairs by strictly adhering to quality control standards.

• • 8-hour shifts

• • Monday to Friday

• • No weekends

• • Year-round work

• High school diploma or equivalent (Preferred)

• • Minimum of 2 years of experience in automotive repair (Required)

License/Certification:

• • Valid driver’s license (Required)

• • ASE Certification (Preferred)